Cookies and Data Policy
Effective Date: [20/07/2025]
Last Updated: [20/07/2025]
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1. Introduction
Venom Brews (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of our customers and website visitors. This Cookies and Data Policy explains how we collect, use, store, and share your information when you interact with our website.
Our website is hosted on Wix.com, and we comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. What Data We Collect
When you use our website, place an order, or interact with us, we may collect the following information:
Full Name
Email Address
Phone Number
Delivery Address
Billing Address
Payment and Bank Details (processed securely via integrated payment gateways)
Marketing Preferences
IP Address and Device Information (via cookies)
3. How We Use Your Data
We use your data for the following purposes:
To process and deliver orders
To communicate with you about your order or account
For internal record keeping and customer support
To send marketing communications (only with your consent)
To improve our website and user experience
To detect and prevent fraud or security issues
4. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and track website usage for marketing and analytical purposes.
Types of Cookies We Use:
Essential Cookies – Necessary for website functionality and order processing.
Performance Cookies – Help us understand how users interact with the site (e.g., Google Analytics).
Marketing Cookies – Used to deliver relevant ads and measure the effectiveness of campaigns (e.g., Meta Pixel).
You can manage your cookie preferences or disable non-essential cookies via the cookie consent banner or your browser settings.
5. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
Consent – For marketing and non-essential cookies.
Contract – To fulfil our obligations when you place an order.
Legitimate Interest – For website improvement and fraud prevention.
Legal Obligation – Where required by law (e.g., tax or financial reporting).
6. Who We Share Your Data With
We do not sell your personal data. However, we may share it with:
Wix.com – Our website platform provider (data is stored securely through Wix infrastructure).
Payment Processors – To handle secure transactions (e.g., Stripe, PayPal).
Delivery Services – For shipping and delivery of orders.
Marketing Tools – If you’ve opted into marketing communications.
All third parties are under strict confidentiality and data protection agreements.
7. How We Store and Protect Your Data
Your data is stored securely via Wix.com servers and is protected by industry-standard security protocols, including encryption and secure access controls. Payment details are handled by PCI-DSS-compliant payment processors.
We retain your data only for as long as necessary for our business and legal requirements, typically up to 6 years for accounting purposes.
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccuracies in your data
Request deletion (“right to be forgotten”)
Object to or restrict certain uses of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email us at: [insert Venom Brews contact email]
9. Changes to This Policy
We may update this policy from time to time. The most recent version will always be available on our website. Please check back periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this policy or how your data is handled, contact us at:
📧 [judepitcher@venombrews.com]
📧 [harrydenham@venombrews.com]